Our Commitment to Safety

At Drvstar, your safety is our highest priority. As a luxury chauffeuring service operating across Greater London and surrounding counties, we adhere to the strictest safety protocols and industry best practices to ensure every journey is secure, comfortable, and worry-free.

Chauffeur Certification & Training

  • All chauffeurs are fully licensed by Transport for London (TfL)/Hertsmere Council and undergo rigorous background checks.
  • Ongoing training in defensive driving, customer service, and discretion.
  • Regular refresher courses in first aid, emergency procedures, and safe vehicle operation.

Vehicle Safety & Cleanliness

  • Our fleet features only top-tier vehicles (Mercedes-Benz S-Class, E-Class, V-Class, EQV, Jet-Class/Maybach, EQE, EQS, Range Rover Autobiography P460e), each maintained to the highest standards.
  • Daily safety inspections performed by drivers before each journey.
  • Vehicles are cleaned and sanitized before every trip, with a focus on high-touch areas.
  • All vehicles are equipped with modern safety features (airbags, advanced braking systems, stability control, emergency assistance, and more).

Insurance & Compliance

  • Drvstar holds a valid TfL & Hertsmere operator licenses and complies with all regulatory requirements.
  • Public liability insurance up to £5 million GBP covers all passengers.
  • Annual fleet insurance reviewed and updated to ensure comprehensive protection.

Passenger Wellbeing

  • 24/7 availability for your peace of mind.
  • Child seats and accessibility features available upon request.
  • Onboard amenities (Wi-Fi, refreshments, entertainment) provided with strict hygiene standards.
  • Discreet, professional service prioritizing privacy and comfort.

COVID-19 & Health Protocols

  • Enhanced cleaning between journeys.
  • Hand sanitiser and face masks available for passengers.
  • Chauffeurs trained in up-to-date health and safety guidance.

Emergency Preparedness

  • All chauffeurs trained in emergency response and first aid.
  • Vehicles equipped with first aid kits and emergency contact information.
  • Real-time support from our operations team for any situation.

Contact Us

For more information about our safety standards or to discuss specific requirements, please contact us: